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Gate Attendant

Overview
Wage Rate: $10.00/hrPosition Type: SeasonalPosition Status: Part timeAvailability: Early morning to late afternoon. Must be available to work weekends and holidays.Primary Responsibility
Assist all guests at Pool/Beach facilities. Keeps record of who is entering Beach Club and put wristband on every guest. Clear pool area for adult swim and keep pool deck under control. Maintain the cleanliness and organization of all supplies, equipment and work areas and ensure guest safety and enjoyment. Assist other departments when needed,
Physical Requirements
Physical Requirements
Frequent
Occasional
Seldom
Standing
X
Sitting
X
Walking, Climbing Stairs
X
Lift/Carry up to 50 lbs.
X
Lift/Carry up to 25 lbs.
X
Driving
X
Noise
X
Outdoor Environment/Heat Exposure
X
Bending
X
Kneel, crouch, crawl
X
Reach/Handle
X
Climbing
X
Overhead Reach
X
Keyboarding
X
Bending
X
This job description in no way states or implies that these are the only duties to be performed by the associate occupying this position. Associates will be required to perform any other job-related duties assigned by their supervisor. This document does not create an employment contract, implied or otherwise, other than an "at will" employment relationship.
Responsibilities
Essential Job Functions
Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.
Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.
Anticipate guests' needs, respond promptly and acknowledge all guests, however busy and whatever time of day.
Maintain positive guest relations at all times.
Resolve guest complaints, ensuring guest satisfaction.
Monitor and maintain cleanliness, sanitation and organization of assigned work areas.
Maintain complete knowledge of:
Obtain clean towels from Laundry and transport to Pool/Beach; fold and stack towels.
Open, set up and organize Pool Deck.
Check supply and equipment levels; report shortages to Supervisor.
Clean/prepare the pool deck and respective equipment.
Set up Pool/Beach furniture, cabanas, towels, and umbrellas.
Remove trash and debris from all work areas and Pool/Beach facility.
Check pool restrooms, showers and locker areas throughout the shift for supply levels, cleanliness and working order; rectify any deficiencies and clean sections as assigned with proper chemicals, tools and equipment.
Greet guests; acknowledge guests.
Monitor all guest activity in assigned work area; be alert to any sign of trouble. Ensure safety of guests and enforcement of pool rules/beach precautions according to department standards.
Utilize first aid and lifesaving procedures when situations demand such.
Distribute and retrieve towels for guests. Collect dirty towels left on chairs and in pool/beach areas.
Distribute recreational equipment and issue rental equipment to guests upon request. Monitor use, return and condition of equipment.
Clean and store water gear after returned by guests.
Remove debris and clean furniture.
Report any unauthorized persons in the Pool/Beach areas to the supervisor.
Complete closing duties and paperwork.
Clean and return recreational/rental equipment to proper storage.
Return all equipment and supplies to proper areas.
Clean designated equipment and sections.
Restock items for next shift.
Secure storage areas.
Return all dirty towels to Laundry.
Daily house count, VIPs in-house, arrivals/departures.
Scheduled group activities and locations within all hotel facilities and services.
Hours of operation of each outlet.
All equipment and services available for guests at the Pool/Beach facility.
All safety and sanitation regulations for Pool/Beach facility.
Qualifications
General Skills/Qualifications
Knowledge of general hospitality
Flexible schedule
Higher communication skills



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