General Store Manager

At Charming Charlie we create irresistible jewelry, accessories, clothing, and curated lifestyle collections to bring out your personal style. Our mission is to make life more colorful with chic, effortless styles for really big days and those just-as-important every-days.
The General Store Manager will have the primary responsibility for managing all aspects of a Charming Charlie retail store. This key position will create a selling environment that is focused on customer service and achieving business results. The General Store Manager must have a warm and friendly personality that creates an environment where the team is delighted to have the customer in our store and are empowered to do whatever it takes to make the customer happy.
The Role:
Build high performing teams by accelerating the development of leaders
Lead overall recruiting, staffing, and scheduling efforts to maximize sales and productivity
Deliver an exceptional customer experience by creating and maintaining an elevated in-store environment
Direct the planning and implementation of visual merchandising, marketing and product strategies
Analyze various reports and measurement tools including customer insights to identify business opportunities
Balance workload priorities to ensure success of all division of responsibilities
Ensure adherence to all retail policies and procedures by staff
Must Haves:
Minimum 2 years retail management experience in a high volume/ high unit, multi-million dollar fashion retail environment is required
Proven track record of developing leaders and building high performing teams with a strong emphasis on the customer experience
Strong ability to network, recruit and attract the best talent in retail
Track record of top performing results with a high level of business acumen
Considerable knowledge of the fashion industry, HR practices, and retail systems/operations
Experience in a high unit intensity environment with multiple product categories
College degree preferred, high school diploma required
Must be eligible to work in the US
Multi-lingual is beneficial
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